Privacy policy

At CurvCraft, your privacy is a core part of the trust you place in us. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit or make a purchase from www.curvcraft.com. It also outlines your rights and choices regarding your data.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

Who We Are

CurvCraft is a premium shapewear brand based in Dubai, United Arab Emirates, offering body-positive, comfortable, and curve-enhancing products to customers worldwide. We are the data controller responsible for your personal information collected through our website.

If you have any questions about this policy or your personal data, you may contact us at hello@curvcraft.com.

Information We Collect

We collect personal information to provide a seamless shopping experience, deliver orders, and improve our services. The types of information we collect include the following.

Personal Information You Provide

When you interact with CurvCraft, you may voluntarily provide:

• Full name
• Email address
• Phone number
• Billing and shipping address
• Order details and purchase history
• Communications with our customer support team

This information is typically collected when you place an order, create an account, subscribe to emails, contact support, or participate in promotions.

Payment Information

All payments on CurvCraft.com are processed securely through trusted third-party payment providers. We do not store or have direct access to your credit card or payment details. Payment information is encrypted and handled according to industry security standards by our payment partners.

Automatically Collected Information

When you browse our website, certain information is collected automatically, including:

• IP address
• Device type and browser
• Pages visited and time spent on site
• Referring URLs
• Cookies and similar tracking technologies

This data helps us understand how customers use our website and allows us to improve performance, usability, and content relevance.

How We Use Your Information

CurvCraft uses your personal information for the following purposes.

Order Fulfillment

• Processing and confirming orders
• Shipping products to your address
• Sending order confirmations and tracking updates
• Handling returns, refunds, and exchanges

Customer Support

• Responding to inquiries and requests
• Resolving order or delivery issues
• Providing product or sizing assistance

Marketing and Communications

With your consent, we may use your information to:

• Send newsletters and promotional emails
• Notify you of new product launches or special offers
• Provide exclusive discounts or early access

You can opt out of marketing communications at any time by using the unsubscribe link in our emails or contacting us directly.

Website Improvement and Analytics

• Analyzing website traffic and usage patterns
• Improving site functionality and user experience
• Testing and optimizing content, layouts, and features

Legal and Security Purposes

• Preventing fraud and unauthorized transactions
• Complying with legal obligations
• Enforcing our Terms & Conditions

Cookies and Tracking Technologies

CurvCraft uses cookies and similar technologies to enhance your browsing experience.

Cookies help us:

• Remember your preferences
• Keep items in your shopping cart
• Understand how visitors interact with our website
• Deliver relevant advertisements

You may manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain site features.

Sharing Your Information

We respect your privacy and do not sell your personal data.

We may share your information only with trusted third parties when necessary, including:

• Payment processors to complete transactions
• Shipping and logistics partners to deliver orders
• Email and marketing platforms for communications you opt into
• Analytics providers to improve website performance

All third-party partners are required to handle your data securely and use it only for specified purposes.

International Data Transfers

As a global brand shipping worldwide, your information may be transferred to and processed in countries outside your country of residence. We take appropriate measures to ensure your data is protected in accordance with this Privacy Policy and applicable laws.

Data Retention

We retain personal information only as long as necessary to:

• Fulfill orders and provide services
• Comply with legal and accounting obligations
• Resolve disputes
• Enforce our policies

When personal data is no longer required, it is securely deleted or anonymized.

Data Security

CurvCraft implements strong security measures to protect your information, including:

• Secure servers and encrypted connections
• Restricted access to personal data
• Regular security monitoring and updates

While no online system is 100% secure, we continuously work to safeguard your information using industry best practices.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data, including:

• The right to access your personal information
• The right to correct inaccurate data
• The right to request deletion of your data
• The right to withdraw consent for marketing
• The right to data portability where applicable

We will respond to verified requests within a reasonable timeframe, in accordance with applicable laws.

GDPR and International Compliance

For customers in the European Union and other applicable regions, CurvCraft complies with the General Data Protection Regulation (GDPR) and relevant privacy laws. This includes lawful processing, transparency, and respect for your data rights.

Children’s Privacy

CurvCraft.com is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us so we can remove it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with a revised date.

We encourage you to review this policy periodically.

Contact Us

If you have questions, concerns, or requests related to privacy or data protection, please contact us.

📧 hello@curvcraft.com
🌍 Based in Dubai, serving customers worldwide

Last Updated: December 24, 2025

By using CurvCraft.com, you acknowledge that you have read and understood this Privacy Policy.